General Terms and Conditions

§ 1 Validity, definitions

(1) STELITANO, Francesco Stelitano, with registered office at Opladenerstraße 29, 40764 Langenfeld, Germany (hereinafter referred to as "we" or "stelitanodesign") operates an online shop for products on the website https://www.stelitanodesign.com. The following general terms and conditions apply to all services between us and our customers (hereinafter referred to as "customer" or "you"), in the version valid at the time of the order, unless explicitly agreed otherwise.

(2) For the purposes of these General Terms and Conditions, "consumer" shall mean any natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to his or her commercial or independent professional activity. Entrepreneur' shall mean a natural person or legal entity or a partnership with legal capacity that, at the time of concluding a legal transaction, is acting in the exercise of its commercial or autonomous professional activity; 'partnership with legal capacity' shall mean a partnership with the capacity to acquire rights and assume obligations.

§ 2 Conclusion of the contract, archiving of the contractual text

(1) The following provisions concerning the conclusion of the contract apply to orders placed via our online shop at https://www.stelitanodesign.com.

(2) Presentations of our products on the Internet are non-binding and do not constitute a binding offer for the conclusion of a contract.

(3) Upon receipt of an order in our online shop, the following shall apply: the customer submits a binding contractual offer by successfully completing the order procedure in our online shop. The order is placed in the following steps:

selection of the desired goods,

adding products by clicking on the corresponding button (e.g. 'Add to cart', 'Add to shopping bag' or similar),

verification of data in the shopping cart,

view the order summary by clicking on the corresponding button (e.g. "Go to checkout", "Proceed to payment", "Go to order summary" or similar),

entry/verification of address and contact data, selection of the payment method, confirmation of the general terms and conditions and right of withdrawal information.

If the quality of the agreed goods differs from the usual quality and conditions of use, a negative quality agreement is confirmed.

Complete your order by clicking on the 'Buy Now' button. This represents your binding order.

The contract is concluded when, within three working days, you receive an order confirmation to the e-mail address you have indicated.

(4) If the contract is concluded, the contract is concluded with STELITANO, Francesco Stelitano, Opladenerstraße 29, 40764 Langenfeld, Germany.

(5) Before placing the order, you can print out the contract data using the print function of your browser or save them electronically. The processing of the order and the transmission of all information necessary for the conclusion of the contract, in particular the order data, the general terms and conditions of business and the information on the right of withdrawal, takes place by e-mail after you have sent your order, and is partly automated. We do not store the text of the contract after its conclusion.

(6) Input errors can be corrected using the normal keyboard, mouse and browser functions (e.g. the browser's 'Back' button). They can also be corrected by interrupting the ordering process prematurely, closing the browser window and repeating the operation.

(7) The processing of the order and the transmission of all information necessary for the conclusion of the contract is in part automated by e-mail. It is therefore necessary to ensure that the e-mail address provided is correct, and that the receipt of e-mails is technically guaranteed, checking in particular, that it is not prevented by spam filters.

§ 3 Subject matter of the contract and essential characteristics of the products

(1) Within the scope of our online shop, the object of the contract is the sale of goods. The goods concretely offered are listed on our article pages.

(2) The essential characteristics of the goods are stated in the respective description. If the quality of the agreed goods deviates from the usual quality and conditions of use, this is expressly stated in the item description (negative quality agreement). If the customer has explicitly consented to the negative quality deviation, this defines the subject matter of the contract.

§ 4 Prices, shipping and delivery charges

(1) The prices stated in the respective offers and shipping costs are total prices which include all price components, including all applicable taxes.

(2) The purchase price must be paid before delivery of the product (payment in advance), unless the option to purchase by invoice is expressly offered. The payment methods available to you are indicated in a special button in the online shop or in the respective offer. Unless otherwise specified for the individual payment methods, receivables are due immediately.

(3) In addition to the indicated prices, shipping costs may apply for the delivery of products, unless the respective item is indicated as free of shipping costs. The shipping costs will be clearly communicated to you in the offers, possibly in the shopping basket system and in the order overview.

(4) All products offered are ready for shipment (delivery time: 3-5 working days from receipt of payment), unless otherwise stated in the product description.

(5) The following delivery restrictions apply: delivery to the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, the Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, and Slovakia.

(6) If the delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us. This shall not apply to shipping costs, if you effectively exercise your right of withdrawal. For return costs, if you effectively exercise your right of revocation, the provision in the right of revocation information shall apply.

§ 5 Right of retention, reservation of title

(1) A right of retention may only be exercised if the claims arise from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 6 Right of withdrawal

As a consumer, you have the right of withdrawal. This right is governed by our cancellation policy.

More detailed information on the right of withdrawal can be found on the following page: Right of withdrawal

§ 7 Language of the contract

The contract language is German. The other language versions of this website are for information purposes only. In the event of contradictions or discrepancies, the German version shall prevail.

§ 8 Liability

(1) Subject to the exceptions set out below, our liability for breach of contractual obligations and tortious acts is limited to wilful intent or gross negligence.

(2) In the event of slight negligence, we shall be liable without limit in the event of injury to life, limb, or health, or in the event of breach of an essential contractual obligation. In the event of delay in performance, impossibility of performance, or breach of an essential contractual obligation due to slight negligence, our liability for material and pecuniary damage attributable thereto shall be limited to the damage typically foreseeable in the contract. An essential contractual obligation is an obligation the fulfilment of which is essential for the proper performance of the contract, the breach of which jeopardises the achievement of the purpose of the contract, and on the fulfilment of which we may regularly rely. This includes in particular our obligation to act and perform the contractually owed performance described in § 3.

§ 9 Warranty/Customer support

(1) The guarantee is governed by the provisions of the law.

(2) In the case of entrepreneurs, the warranty period for delivered goods is 12 months.

(3) As a consumer, we invite you to immediately check the goods/digital goods or the service provided for completeness, obvious defects and transport damage upon delivery and to report any complaints to the carrier as soon as possible. Failure to do so shall not affect your statutory warranty rights.

(4) Our customer service is at your disposal to answer questions, handle complaints and resolve disputes. If you have any questions, requests or problems, you can contact us at any time by e-mail. As a rule, we respond within 1-2 working days. Contact: [email protected]

§ 10 Final Provisions/Dispute Resolution

(1) German law applies. For consumers, this choice of law applies only to the extent that the protection afforded by the mandatory provisions of the law of the consumer's state of habitual residence is not undermined (favourability principle).

(2) The provisions of the United Nations Convention on Contracts for the International Sale of Goods do not expressly apply.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship between the customer and the supplier shall be the seat of the supplier.